Transamerica Retirement Solutions

Security - Frequently Asked Questions

Security FAQs

1. How safe are Internet transmissions between my computer and the site?
Using advanced encryption technologies, We ensure that your account information is protected from unauthorized access or alteration. However, this does not apply to questions sent via e-mail (regular Internet e-mail is not secure and should not be used to send confidential information). As security technology advances, We will continue to use updated technology to protect the integrity and security of information and transactions.

2. What is 128-bit encryption or U.S. Security?
To encrypt means to encode using a public-key cryptography system developed by RSA. 128-bit encryption is the strongest form of data encryption commercially available. A higher number of bits mean more security.

3. What are digital certificates?
Digital certificates are electronic means of authenticating a user. We use digital certificates to complement other features of our security architecture

4. What is Secure Socket Layer (SSL)?
Secure Socket Layer (SSL) is another security convention. SSL establishes a secure session by electronically authenticating each end of an encrypted transmission. This way, you know exactly with whom you are communicating before sending any sensitive information.

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5. What is https://?
While using the site, note in the Web address bar of your browser that the URL starts with HTTPS rather than HTTP. The `S` stands for secure which means encrypted.

6. Please explain the safety of the site in greater detail.
Your Username and password are used to protect your account information from unauthorized access. A corporate firewall protects the site’s database from Internet hackers.

All communication with the site is conducted as a "secure" activity. Transamerica Retirement Solutions, like other top financial service firms doing business on the Internet, has taken extra precaution to ensure confidentiality. Data about a participant account is encrypted in both directions as it travels over the Internet between your computer and the site.

The site uses browser-based security technology to encrypt the transmission of data and information between your device and Transamerica`s networks. By using browser based security systems, you can always verify the security status of your connection by the presence of a security icon on your browser.

Transamerica utilizes 128-bit encryption technology to establish a secure end-to-end connection. Currently, 128-bit encryption, which is also known as "U.S. domestic encryption," provides the highest level of Internet security commercially available.

7. Why is it important to use the Sign Off link to exit your account?
Using the Sign Off link to exit will ensure the confidentially of your account.